Chairman's Message
On July 2008 the Company that I created was 25 years young and much has changed in the new and used car & van markets during that period and since. Not least of which is the improved quality and driveability of the products that are produced by most vehicle manufacturers worldwide. Regrettably during that time many well known retailers have disappeared from the arena either having gone to the wall because they couldn't compete, or having been swallowed up by bigger & bigger faceless if not nameless competitors. Most of the latter have very little in their culture or DNA that would have any real care or empathy for you the customer, their only concern is share price and getting the deal done, however I guess you already knew that. Peoples Ford on the other hand, have thousands of satisfied customers who come back time and time again to invest time and money with us because we look after them and create the best deals in the marketplace with their requirements and budgets in mind.
Now here's the pitch, Peoples Ford want to sell you, your relatives and friends a new or used car or van, service, parts and anything else that would be of use to you, not just for now but for all time. Therefore if my Company or anybody from my Company lets you down, I want to know about it, the buck stops with me that's the way it should be and indeed how it has always been.
My contact details are brian.gilda@peoples-ford.co.uk and I promise to be in contact with you the day of your concern, how many Chairmen of any company can promise you that?
