Role
We are looking for an experienced and ambitious General Sales Manager to join and lead our Edinburgh Sales Team. This role requires a proactive, organised and laser-focussed performance driven individual. The role is responsible for leading, driving, delivering and exceeding the sales performance and overall dealership standards for the Sales Department in Edinburgh across three strong brands, Ford, Omoda Jaecoo and our own Used offering.
Responsibilities
Responsibilities will include:
- Implementing a clear structure, routine and daily disciplines to ensure the Sales dept operates in the most efficient and performance driven way.
- Providing strategic insight, data and trends to the Group Sales Director.
- Ensuring you have full knowledge of our products, brands and an ability to use your knowledge to drive and motivate the sales team.
- Implementing a strong and iron clad process to ensure all incoming enquiries are dealt with in a slick and controlled manner and instilling behaviours in the sales team to ensure every single enquiry is treated like gold dust.
- Ensuring the sales team provide an excellent customer experience to all customers as well as being the main point of contact to resolve any customer concerns which may arise within the Sales Department.
- Negotiating the sale price, including any “trade-in” value for a customer’s part exchange.
- Ensuring the sales team are equipped and motivated to deliver sales targets and providing coaching and guidance on areas of improvement within the Sales process.
- Driving growth in volume and profit within the Sales Department across all 3 brands.
- Driving the importance and quality delivery of prospecting on a regular basis as well as monitoring and managing conversion rates. You will be able to foresee where the next deal is coming from.
- Driving business performance and growth in retail unit volume and profit within the Sales Department.
- Micro-management and controlling of stock (retail, trade and overage) in line with budget and Company stocking policy requirements. Proactively putting strategies in place to deal with overage-stock and understanding stock profiling requirements based on market trends and customer base.
- Controlling of expenses and attention to detail to ensure budgets are achieved.
- Forecasting and being able to strategically respond to changes in the marketplace to maximise business performance.
What you’ll have:-
- Self-confidence and a customer focused attitude
- Energy and enthusiasm
- Laser-focused attention to detail
- Previous experience in an automotive management role is essential
Rewards and Benefits:
- Competitive salary and OTE dependent on experience.
- 5 day working week
- Company Car
- Discounts on all company products and services
- Pension scheme
- Discounted shopping portal with discounts at over 1000 retailers
- 30 days annual leave – plus the option to buy an additional week