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Customer Viewpoint Survey

Customer Viewpoint Survey

Thank you for choosing Peoples Ford for your new vehicle. We want to ensure you had the experience you expected. We would like to invite you to participate in this short survey which will take a few minutes. Thank you in advance. Your feedback is important to us!

Your Name: *

Car Reg: *

Salesperson: *

1. Please rate your overall sales experience *

Excellent

Very Good

Good

Fair

Poor

How would you rate the following:

2. Salesperson *

Excellent

Very Good

Good

Fair

Poor

3. Handover & collection - including explanation of features *

Excellent

Very Good

Good

Fair

Poor

4. Cleanliness of your vehicle on delivery *

Excellent

Very Good

Good

Fair

Poor

5. Overall experience financing or paying for your vehicle *

Excellent

Very Good

Good

Fair

Poor

6. Did you take a test drive before purchasing your new vehicle *

Yes

No - I wasn't offered one

No - I didn't want one

7. If you didn't purchase an Electric Vehicle, were you offered an alternative quote for an Electric Vehicle?

Yes

No - I would be interested in getting a quote on switching to EV

N/A - I have purchased an EV

Since taking delivery of your new vehicle:

8. Has your salesperson contacted you to ensure everything is ok? *

Yes

9. Have we fulfilled all commitments we made to you? (including any outstanding issues) *

Yes

Please indicate how much you agree or disagree with the following statement.

10. I trust the team at Peoples Ford *

Strongly Agree

Somewhat Agree

Neither Agree Nor Disagree

Somewhat Disagree

Strongly Disagree

11. Would you recommend Peoples Ford to others? *

Definitely Would

Probably Would

Maybe/Maybe Not

Probably Would Not

Definitely Would Not

Your comments are very helpful to us, what went well during your sales experience, what could we improve on:

Select Branch *

Privacy & Terms

The data you are providing on this enquiry form will only be used to further your enquiry/request via a follow-up call and/or email. If you have provided location details, this information will be used to find your nearest Peoples dealership.

Financial Disclosure

Peoples Liverpool Limited are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority. FCA No: 308517 Finance is Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.

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