Alternative Dispute Resolution (ADR)

At Peoples, we pride ourselves in offering Outstanding Customer Service. If you feel that this level of service has not been extended to you, or indeed if you have a complaint of any kind, please contact us by either calling your nearest branch on the dropdown at the top of the page or write to us at the following address: Peoples OMODA, Callendar Rd, Falkirk FK1 1SQ.

If you are not satisfied with the outcome of a dispute with us, you may refer the complaint to The Motor Ombudsman. You can find more information, including answers to frequently asked questions and submit a dispute on their website. Alternatively, you can call them on 0843 910 9000. Please refer to their website for any applicable call charges.



If you have a complaint, or would like to voice your concerns, please get in touch with us info@peoplesomoda.co.uk