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Ford Servicing Experience

1. Overnight servicing* Overnight servicing only applies Mon-Fri and excludes national and bank holidays.

2. Money Back Guarantee* The following Terms and Conditions will apply: This promotion applies only to Peoples locations only and peoples reserves the right to withdraw or change this promotion without prior notice. All refund requests must be brought to the attention of the Service Manager within 14 days of customer visit and the Service Manager must be allowed 5 days to respond. 1. The technician must be able to justify in writing the technical reasons why the work reported was (inthe case of red work) either unsafe, illegal or preventative of a more serious/expensive repair, or (in the case of amber work) likely to need to be done or at least checked again, prior to the vehicle's next service date. 2. Consultation with technician must be by mutually agreed appointment only. Customers should contact service advisor to make a suitable appointment. 3. A Visual Health Check will not be completed for vehicles returning to the Ford Service workshop within 7 days of a previous visit and standalone MOTs are excluded. 4. Prices will only be quoted where the vehicle has been inspected. If the vehicle has not been inspected by the Authorised Repairer, only an estimate will be provided. Any additional work that becomes evident after the repair starts will always have to be authorised by the customer and followed by a separate quotation.

3. Local Price Match Guarantee* The following Terms and Conditions will apply: An alternative quotation must be provided by the customer either before work has been undertaken by theFord Authorised Repairer (AR) or within 14 days of the repair being carried out, in which case the lower price will be matched, providing customer produces a written quotation for an identical job, including genuine Ford supplied parts, from a repairer who is subscribed to the Motor Industry Code of Practice, within a 5-mile radius of the Ford AR. In all cases, the Ford AR reserves the right to check and validate the qualifying quotation and to refuse any claims under this programme which they reasonably believe do not meet the eligibility conditions.

4. Collecting the Vehicle* Loan vehicle – customer must provide own full comprehensive insurance and provide proof of insurance and show driving licence when picking up loan vehicle.