At Peoples, we pride ourselves in offering Outstanding Customer Service. If you feel that this level of service has not been extended to you, or indeed if you have a complaint of any kind, please contact us by either calling your nearest branch on the dropdown at the top of the page or write to us at the following address; Peoples Ford, 1 Cultins Road, Hermiston Quay, EH11 4DF.
If you are not satisfied with the outcome of a dispute with us, you may refer the complaint to The Motor Ombudsman. You can find more information, including answers to frequently asked questions and submit a dispute on their website. Alternatively, you can call them on 0843 910 9000. Please refer to their website for any applicable call charges.