Role

Do you know what good customer service is? Do you want a role where you are the first point of contact for customers with the sole aim of making our customers feel happy and valued? Then join our Customer Experience team today.

This role includes delivering an excellent experience for all of our inbound and outbound customer calls, upselling and promoting products and services to our customers as well as making follow-up calls to remind our customers of upcoming appointments any services required.

Hours

Full time role (39 hours per week) on a rota basis to cover the Department opening hours of:

Monday to Friday- 8am to 6pm

Saturday - 8am to 5pm

Sunday- 11am to 5pm

Rewards and Benefits:

• Basic Salary £24,762 per annum with the opportunity to earn performance related bonus between £1000-£1600 per year, dependant on CX role/skillset. Paid Quarterly.
• Training and Development through the CX skills Development Strategy to progress to £27,600.
• Additional monthly uncapped bonus earnings for the upsell of products
• Discounts on all our company products and services
• Instant membership to our dedicated Employee Assistance Programme
• 30 days annual leave plus the option to take additional leave
• Instant access to the Peoples Refer a Friend programme
• Instant access to Peoples Rewards with 1000s of online retail discounts available to every employee and no spending limits.